Fees & Pricing
Understand all fees, charges, and pricing on SquatchRV. We believe in transparency before checkout.
Renter Fees
Renters may see the following fees depending on their specific booking and the camper's amenities and policies:
Nightly Rental Rate
Base price per night set by the host
Cleaning Fee
One-time fee for post-rental cleaning
Delivery Fee
Optional fee if renter requests delivery
Mileage Fee
Charged if applicable to the camper or location
Generator Fee
Per-hour fee for generator usage beyond included hours
Pet Fee
Per-pet fee if bringing pets (if applicable)
Late Return Fee
Charged for returning the camper after scheduled time
Service Fee
12% platform fee (non-refundable, covers operations & support)
Insurance/Protection Fee
Optional renter-selected coverage plan
Taxes
Local or state taxes where applicable by law
Security Deposit
Refundable hold on card (if required)
Service fee note: The 12% SquatchRV service fee is non-refundable for all bookings and cancellations. This fee covers platform operations, payment processing, fraud prevention, customer support, and marketplace tools.
20% Platform Fee Per Completed Booking
Hosts pay a 20% service fee from the rental subtotal of each completed booking. This is automatically deducted from the host payout.
What This Fee Covers
- Platform operation & infrastructure
- Payment processing
- Fraud detection & prevention
- Customer support (24/7)
- Booking management tools
- Insurance coordination
- Damage claim handling
- Payout processing
Example
7-night rental at $150/night = $1,050 subtotal
20% host fee = $210
Host receives: $840
What is a Security Deposit?
A security deposit is a refundable amount held on the renter's card during the rental period. The host sets the deposit amount (typically $300–$1,000). The deposit is refunded after the rental if no issues occur.
What Can Deposits Be Used For?
Deposit Release Timeline
Immediately after rental: SquatchRV reviews condition and documentation
5–14 business days: Deposit refunded if no claims are filed
Active claim: Deposit held pending resolution (can take 30+ days)
SquatchRV is committed to showing all fees clearly before renters confirm a booking.
✓ We show:
- • Itemized breakdown of every charge
- • Total amount due at booking
- • Remaining balance due date
- • Security deposit amount (if applicable)
- • Refund policy based on cancellation timeline
✗ We do NOT:
- • Add surprise fees at the last minute
- • Hide charges in fine print
- • Use misleading pricing or language
- • Allow hosts to request additional off-platform fees
All fees and payments must be processed through SquatchRV's approved payment system.Do not pay renters, hosts, or anyone else outside SquatchRV.
Why This Matters
- •Payment Protection: Off-platform payments have zero recourse or fraud protection
- •Refunds: Cancellation refunds can only be issued for SquatchRV payments
- •Insurance: Coverage requires a verified SquatchRV payment record
- •Disputes: Damage claims and refunds depend on SquatchRV records
- •Account Risk: Off-platform payment requests can result in account suspension
Common Questions
Can fees be negotiated or waived?
Platform fees (service fee and host fee) are fixed and non-negotiable. Optional fees (delivery, pets, generator) are set by hosts and renters choose whether to accept them.
What if I dispute a charge after booking?
Contact SquatchRV support within 48 hours of your booking confirmation. We review all disputes and may refund or adjust charges if warranted.
Are taxes included in the shown price?
No. Taxes are calculated and added at checkout based on the rental location and local tax laws. This is shown before you confirm.
Can a host charge me after the rental is done?
Only if the security deposit is used for documented damages, late returns, or policy violations. Any charges must be itemized and supporting evidence provided within 30 days.
What if I pay outside SquatchRV?
Off-platform payments are against our terms and may result in account suspension. They also void refund eligibility, insurance coverage, and dispute resolution.