Secure Payments
All SquatchRV payments must be completed through the approved SquatchRV checkout system. This protects renters, hosts, payment records, refunds, cancellations, damage claims, and insurance documentation.
Never Pay Outside SquatchRV
Do not pay with cash, Venmo, Cash App, Zelle, PayPal Friends & Family, wire transfer, cryptocurrency, or any payment method requested outside SquatchRV.
See Something? Report It.
If a user asks you to pay outside SquatchRV — by cash, app, or any other method — please report the conversation to SquatchRV support immediately. This protects you and other users on the platform.
What You'll See at Checkout
Your SquatchRV checkout provides a complete, transparent breakdown of every charge before you confirm. Applicable fees appear only when relevant to your booking.
Rental subtotal
Base nightly rate × number of nights, with any applicable multi-night discount applied.
Cleaning fee
One-time fee set by the host. Shown only when applicable.
Delivery fee
Charged when renter requests delivery. Shown only when applicable.
Service fee (12%)
Platform operations, customer support, payment processing, and fraud protection.
Protection / insurance fee
Optional renter-selected coverage plan. Shown only when selected.
Taxes
Applicable local/state taxes where required by law.
Security deposit or hold
Refundable deposit held during the rental period. Released after successful return.
Total due today
25% deposit due at booking confirmation. Remaining balance due before pickup.
Host Payouts
Host payouts are released after the rental begins or after the rental is successfully completed, depending on SquatchRV payout rules, fraud checks, claim holds, and payment processor timing.
Payout Rules
Payout timing follows SquatchRV policy based on rental status.
Fraud Checks
Payouts may be held while fraud or dispute reviews are in progress.
Claim Holds
Active damage or insurance claims may delay payout release.
Why Paying Through SquatchRV Matters
Refund Protection
Cancellations and refunds can only be processed for payments made through SquatchRV.
Insurance Documentation
Coverage requires a verified payment record. Off-platform payments void insurance protection.
Damage Claims
Security deposit disputes and damage claims depend on SquatchRV payment records.
Payment Records
All transactions are logged and verifiable, protecting both renters and hosts.